Michele leads Forrester’s edge computing and IoT research across platforms, services, applications, and vendors. Her expertise spans edge devices including AI PCs, major verticals (across retail, healthcare, manufacturing, transportation, and logistics) and major use cases via her famed IoT heatmaps and evaluating the four edges that define the market. Michele also focuses on endpoint device management solutions including unified endpoint management (UEM) and autonomous endpoint management of IT and operational technology (OT) devices. Michele’s broader expertise focuses on smart buildings, smart cities, and 5G networks. Michele delivers strategic guidance to Forrester’s enterprise and vendor clients by identifying IoT platforms, services, applications, and solutions and determining the impact of IoT and edge solutions on infrastructure, operations, employee experience, sustainability, and supply chain processes. She also focuses on strategic issues facing enterprise stakeholders and the telecom industry, gauging the effect of new competitors, new business models, and new technologies. During her tenure at Forrester, she has advised leading Fortune 100 and Fortune 500 companies on their edge/IoT strategies and has been frequently cited in major news outlets including The Washington Post, Tech Target, Reuters, CIO Dive, and Computer Weekly.