Research Overview: Modern Technology Operations

Landscape: The Modern Technology Operations Playbook
August 3rd, 2020
With Contributors:
Tyler Brown
and Diane Lynch


Infrastructure and operations (I&O) professionals want to evolve their organizations to be more flexible and responsive in the face of digital transformation and disruption. DevOps, Agile, site-reliability engineering (SRE), AI for IT operations (AIOps),

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.