Reset Your Technology Foundation For Customer Engagement

Beginner Level: Technology Practices For IT Transformation
January 25th, 2021
With Contributors:
Lewis Nottonson
and Diane Lynch


Companies just beginning to establish their technology priorities for the age of the customer are facing an uphill battle against legacy systems and outdated technologies as they develop their future fit technology strategies. This report outlines the tec

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.