Chart Your Course Report

Run Your Company On Autopilot

The Rise Of The Autonomous Enterprise

August 13th, 2021
George Lawrie, Vice President, Principal Analyst
George Lawrie Vice President, Principal Analyst
With contributors:
Glenn O'Donnell , Pascal Matzke , Craig Le Clair , Audrey Lynch , Anna Vyshnevska

Summary

Enterprises must automate decisions such as which content to show an internet browser or whether to grant credit to a new customer on the far side of the world. Automotive automation technology has inspired business leaders to imagine running enterprises on autopilot — many of us owe our lives to autonomous functions such as antilock braking systems (ABS) in our cars. An autonomous enterprise is still beyond the horizon, but some existing technologies can lay a foundation. This report explores how companies can start their autonomous evolution by combining technologies to deliver self-aware, self-directed, compelling customer experiences.

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