Trends Report

Smart City Platforms Enable The Insights-Driven City

Build A Foundation To Improve Operations And Citizen Experience

December 3rd, 2018
Jennifer Belissent, PhD, null
Jennifer Belissent, PhD
With contributors:
Elizabeth Cullen , Renee Taylor-Huot , Christopher Voce , Jenny Thai , Diane Lynch


Cities leaders recognize the need to invest in infrastructure and applications to improve their operations, the services they provide constituents, and the overall experience of their citizens. New internet-of-things (IoT)-enabled solutions and platforms offer a wealth of options and two distinct paths to building a smart city. Becoming smart, however, isn’t easy: City leaders must address the challenges of IoT-enabled initiatives to ensure success. This report offers guidance for I&O professionals on how to approach IoT-enabled initiatives and overcome potential challenges.

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