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For Enterprise Architecture Professionals

Solve Your Top Content Challenges With Flexible, Modern Platforms

Tools And Technology: The Enterprise Content Management Playbook

July 31, 2020

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This is the Tools And Technology report in The Enterprise Content Management Playbook For 2021.

Why Read This Report

Enterprise content management (ECM) is not a single technology but a broad spectrum of document, process, and analytics services. The market has shifted to cloud-native, modern platforms fueled by intelligent content services. This report outlines the capabilities that define the market and helps enterprise architects keep their roadmaps current. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. This update reflects current trends in the market.

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Table of Contents

  • Extensible Platforms Have Superseded Monolithic Architectures
  • Content Services Continue To Evolve And Expand
  • Recommendations

  • Modern Content Services Must Underpin Your ECM Roadmap
  • Supplemental Material
  • Related Research Documents

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