Trends Report

Start Designing The Future Human-Machine Workplace Now

How To Help Humans Thrive When They Work Alongside Robots And AI

April 17th, 2019
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
Samuel Stern, null
Samuel Stern
With contributors:
Pascal Matzke , Keith Johnston , Craig Le Clair , Art Schoeller , Michael Glenn , Sam Karpinski

Summary

The robots are coming for your jobs — not universally true. The robots are coming to make your jobs easier — also not universally true. CIOs and their companies must take a proactive stance toward integrating robots and AI into their existing employee ecosystem. Otherwise, they will fail to maximize their investments in technology and will alienate their human employees in the balance. There is a better way — design new experiences that account for what humans and technology are best suited to work on.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.