The confusing landscape of measurement tools makes it difficult for marketers to measure what’s working, plan their marketing strategy, and execute that strategy across relevant customer touchpoints. B2C marketers that have a better understanding of how measurement tools coexist within the model for modern marketing will uncover opportunities on all three fronts: customer, brand, and experience. They stand to reduce marketing spend waste, increase customer satisfaction scores, and establish long-term relationships with high-value loyal customers. This report helps marketers build a cohesive measurement approach that joins customer understanding, brand strategy, and brand experience.