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For eBusiness & Channel Strategy Professionals

TechRadar™: Digital Store Operations Technology, Q3 2016 (Updated)

September 29, 2017


Why Read This Report

eBusiness pros are already reaping value from technologies that improve store operations — unlike customer-experience-focused digital store technologies that are largely still early stage. To help retailers and vendors navigate this burgeoning field of technologies, Forrester identified and investigated the 14 most important digital store operations technologies. This TechRadar report defines the current state, business value, and long-term prospects for each store operations technology, and it is a companion to the TechRadar report that focuses on digital store customer experience technologies. This report is an update of a previous analysis of digital store customer experience technologies for digital business strategy professionals; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • TechRadar Update: Technology Shifts
  • Prioritize Digital Store Tech That Improves Operations
  • Why The Future Of Digital Store Operations Technology Matters
  • Overview: TechRadar For Digital Store Operations Technologies
  • Digital Store Operations Technology Already Reaps Rewards
  • Recommendations

  • Four Rules To Select Digital Store Operations Technologies
  • Supplemental Material
  • Related Research Documents

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