Report

Telecom Brands Are Not Connecting

Technographics® TRUE Brand Compass: Telecom
April 14th, 2015
With Contributors:
and Elizabeth Perez

Summary

Customers' dissatisfaction with telecom providers is well documented. These firms are known for frustrating customers with confusing programming bundles, poor customer service, and opaque pricing. But they can no longer rest on their monopoly positions: U

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