Tech Tide Report

The Forrester Tech Tide™: Intelligent Automation, Q1 2020

Nineteen Technologies Underpin Intelligent Automation

January 8th, 2020
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Glenn O'Donnell , Rob Koplowitz , Amanda Lipson , Diane Lynch

Summary

Automation is increasingly critical to every organization's ability to win, serve, and retain its customers. To accelerate their performance in automation, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 19 technology categories that support intelligent automation. Enterprise architects should read this report to shape their firm's investment approach to these technologies.

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