Trends Report

The Future Of Work: Intelligent Machines Whispering To Your Employees

Employ Everyday AI And Digital Colleagues To Drive Business Value Today And Into The Future

July 17th, 2018
With contributors:
Pascal Matzke , Craig Le Clair , Ian Jacobs , Jennifer Wise , Michael Glenn , Shayna Neuburg

Summary

Increasingly, intelligent machines — ranging from artificial intelligence to intelligent assistants to RPA bots and beyond — are working side by side with employees to solve business problems. Most digital and technology leaders remain at the early stages of this movement, as inhibitors abound. While this is a multidecade technology journey, optimizing human-machine interactions can yield great business value to your organization today.

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