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The Forrester Retail Quarterly Earnings Review, Q1 2019

Highlights From 20 Retail Q1 2019 Earnings Call Transcripts

July 12th, 2019
Fiona Swerdlow, VP, Research Director
Fiona Swerdlow VP, Research Director
Claudia Tajima, null
Claudia Tajima
With contributors:
Nicole Murgia , Carl Finkbeiner

Summary

As today's empowered consumers demand more of the retail experience than ever before, leading retailers and brands are investing to rethink and reinvent their customers’ cross-touchpoint experiences. The Forrester Retail Quarterly Earnings Review highlights key quotes and trends from the earnings calls of 20 publicly traded retail companies. Among other highlights, eBusiness and channel strategy professionals can learn about Best Buy’s new product financing options, The Home Depot’s investments in frictionless online shopping, and Nordstrom’s New York flagship store.

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