Skip to main content

Save or Share this Report

For eBusiness & Channel Strategy Professionals

The Forrester Tech Tide™: Digital Patient Engagement, Q1 2020

Twenty Technologies That Underpin Digital Patient Engagement

March 11, 2020


Why Read This Report

Digital patient engagement is imperative to firms' ability to win, serve, and retain their customers. In efforts to improve this, healthcare organizations are evaluating, implementing, and leveraging a range of technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 20 technology categories that support digital patient engagement. Healthcare leaders should read this report to shape their firm's investment approach to these technologies.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Table of Contents

  • Leverage Digital Patient Engagement For Quadruple-Aim Success
  • Select Engagement Technologies That Offer High Business Value
  • Invest In/Maintain Engagement Technologies With High Business Value
  • Experiment With Extended Reality, Smart Pills, Wearables, And Others
  • Invest In Conversational Interfaces, Self-Triage, Virtual Care, And Others
  • Maintain CX Feedback, Healthcare CRM, Telepharmacy, And Others
  • Divest From Symptom Checkers
  • Supplemental Material
  • Related Research Documents

Recommended Research