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For Enterprise Architecture Professionals

The Forrester Tech Tide™: Intelligent Automation, Q1 2020

Nineteen Technologies Underpin Intelligent Automation

January 8, 2020

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Why Read This Report

Automation is increasingly critical to every organization's ability to win, serve, and retain its customers. To accelerate their performance in automation, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 19 technology categories that support intelligent automation. Enterprise architects should read this report to shape their firm's investment approach to these technologies.

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Table of Contents

  • Leverage IA To Bolster Operational Efficiency
  • Select IA Technologies That Offer High Business Value
  • Invest In And Maintain IA Technologies With High Business Value
  • Experiment With Automation Orchestration And Others
  • Invest In Attended-Mode RPA, DPA-Wide, Text Analytics, And Others
  • Maintain DPA-Deep, DCM, Workload Automation, And Others
  • Divest From Production Capture And Standalone Desktop Automation
  • Supplemental Material
  • Related Research Documents

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