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For Enterprise Architecture Professionals

The Forrester Wave™: Dynamic Case Management, Q1 2016

The 14 Providers That Matter Most And How They Stack Up

February 2, 2016

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Why Read This Report

In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm'online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers' adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.

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  • Forrester Wave™: Dynamic Case Management, Q1 '16

Table of Contents

  • Products Reduce Complexity And Improve Packaging
  • Dynamic Case Management Evaluation Overview
  • Analytics And Information-Led Design Distinguish Vendors
  • Vendor Profiles
  • Supplemental Material

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