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For Enterprise Architecture Professionals

The Forrester Wave™: ECM Business Content Services, Q3 2015

Our Evaluation Of 11 ECM Vendors And How They Stack Up

August 28, 2015

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Why Read This Report

In Forrester's 31-criteria evaluation of enterprise content management (ECM) business content services vendors, we identified the 11 most significant software providers — including Alfresco Software, Box, EMC, Everteam, IBM, iManage, Lexmark International, M-Files, Microsoft, OpenText, and SpringCM — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business' critical content.

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  • Forrester Wave™: ECM Business Content Services, Q3 '15

Table of Contents

  • ECM Continues To Coalesce Around Two Use Cases
  • Vendors Put The Needs Of Information Workers First To Succeed
  • Evaluation Criteria For ECM: Business Content Services
  • New Leaders Emerge; Criteria Shift To Mobility, Usability, and Flexibility
  • Vendor Profiles
  • Supplemental Material

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