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For Customer Insights Professionals

The Forrester Wave™: Insights Service Providers, Q1 2017

Leaders Emerge In A Nascent Insights Services Market

February 14, 2017


Why Read This Report

In our 20-criteria evaluation of insights services, we identified 10 providers offering a broad range of services across vertical industries and specific domains — Accenture Digital, Atos, Capgemini, Deloitte, EY, IBM, Infosys, KPMG, McKinsey, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals and their peers make the right choice in selecting an insights service provider that best fits their requirements.

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  • Forrester Wave™: Insights Service Providers, Q1 '17

Table of Contents

  • A Path To Becoming Insights-Driven And Customer-Obsessed
  • Insights Service Providers Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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