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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017

Customer-Centric Billing Solutions Move Beyond Subscriptions To Enable Recurring Customer Relationships

July 31, 2017

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Why Read This Report

In our 35-criteria evaluation of recurring customer and billing management providers, we identified the nine most significant ones — Apttus, Aria Systems, BillingPlatform, Digital River, goTransverse, Oracle, SAP Hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report and the associated downloadable tool show how each provider measures up and helps digital business strategy professionals choose the products that best fit their needs.

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Table of Contents

  • Companies Focus On Building Relationships, Not Just Transactions
  • Billing Solutions Need To Deliver Agility, Automation, And Analytics
  • Recurring Customer And Billing Management Evaluation Overview
  • Vendor Profiles
  • Other Vendors To Consider
  • Supplemental Material
  • Related Research Documents

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