Skip to main content

Save or Share this Report

For eBusiness & Channel Strategy Professionals

The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017

Customer-Centric Billing Solutions Move Beyond Subscriptions To Enable Recurring Customer Relationships

July 31, 2017

Primary author headshot


Why Read This Report

In our 35-criteria evaluation of recurring customer and billing management providers, we identified the nine most significant ones — Apttus, Aria Systems, BillingPlatform, Digital River, goTransverse, Oracle, SAP Hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report and the associated downloadable tool show how each provider measures up and helps digital business strategy professionals choose the products that best fit their needs.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Table of Contents

  • Companies Focus On Building Relationships, Not Just Transactions
  • Billing Solutions Need To Deliver Agility, Automation, And Analytics
  • Recurring Customer And Billing Management Evaluation Overview
  • Vendor Profiles
  • Other Vendors To Consider
  • Supplemental Material
  • Related Research Documents

Recommended Research