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For eBusiness & Channel Strategy Professionals

The Future Of Banking Is Built On Trust

Vision: The Digital Banking Strategy Playbook

July 29, 2020

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This is the Vision report in The Digital Banking Strategy Playbook For 2021.

Why Read This Report

The economics of the next decade will challenge banks. COVID-19 has shifted the focus but will not dominate the future narrative. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade. In this report, we look at the future of banking from three perspectives — that of the consumer, of the bank, and the collaborator — each of which will play a central part in defining the next decade of banking.

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Table of Contents

  • A Perfect Storm Bears Down On Banking
  • Banking Will Be Invisible, Connected, Insights-Driven, And Purposeful
  • What It Means

  • Winners Will Leverage Trust Smartly And Operate In Multiple Modes
  • Supplemental Material
  • Related Research Documents

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