Save or Share this Report

For Application Development & Delivery Professionals

The Future Of Department Stores: AD&D Imperatives

The Crucial Role Of AD&D Pros To Help Department Stores Thrive In The Age Of The Customer

March 4, 2019

Primary author headshot


Why Read This Report

All retailers are trying to navigate the gap between profits, dividends, and technology-mediated relevance to customers. But department stores face special challenges — and a seemingly intractable paradox as sales move online. This research distils expert opinion on the options department stores have for thriving and surviving, the capabilities that will bolster their chances of success, and the tools application development and delivery (AD&D) teams must either build or buy to prosper.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).


Recommended Research