Skip to main content

Save or Share this Report

For eBusiness & Channel Strategy Professionals

The Future Of Insurance

Vision: The Digital Insurance Strategy Playbook

March 18, 2021

Primary author headshot

Authors

Playbook icon

This is the Vision report in The Digital Insurance Strategy Playbook For 2021.

Why Read This Report

Before COVID-19, the rapid advancement of digital technology and insurtech disruption ushered in new ways to sell, buy, administer, and service insurance. In the midst of the pandemic, digital transformation has never been more essential to insurer survival and elevating customer experiences. To maintain competitiveness and profitability, digital leaders at insurance firms must deploy digital capabilities across their customers' lifecycle. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).

Purchase

Table of Contents

  • Insurers Must Go Digital Or Go Bust
  • Recommendations

  • Digitizing The Business Of Insurance Demands More Than A Vision
  • What It Means

  • Digital Disruption Drives Insurance Transformation
  • Supplemental Material
  • Related Research Documents

Recommended Research