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For Infrastructure & Operations Professionals

Internet-Of-Things Heat Maps For Operational Excellence, 2019

Deploy IoT Use Cases Based On Value To Your Company Operations

July 10, 2019

Primary author headshot


  • By Michele Pelino
  • with Christopher Voce,
  • Frank Gillett,
  • Renee Taylor,
  • Diane Lynch

Why Read This Report

A fragmented array of internet-of-things (IoT) solutions enhance operational efficiencies and enable personalized customer experience in enterprises across vertical markets. IoT use cases such as facility management, security, and surveillance apply to many firms. Other use cases enhance operational processes, and still others address specialized needs in industries such as healthcare or industrial manufacturing. Infrastructure and operations (I&O) executives must collaborate with their business partners to identify IoT use case priorities and deployment momentum across the organization. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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Table of Contents

  • IoT Offers The Opportunity To Deliver Operational Enhancements
  • Four Key Dimensions Help Identify IoT-Enabled Operations Use Cases
  • Our IoT Heat Maps Highlight IoT Use Cases By Industry And Function
  • Recommendations

  • Use Our IoT Heat Maps To Focus Your Efforts
  • Supplemental Material
  • Related Research Documents

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