A fragmented array of internet-of-things (IoT) solutions enhances enterprise operational efficiency across vertical markets. IoT use cases focus on generic functions across most enterprises but are also highly specialized for verticals. As we emerge from the pandemic in 2021, IoT use cases addressing supply chain management and environmental monitoring will have renewed relevance. Infrastructure and operations (I&O) executives must collaborate with their business partners to identify IoT use case priorities and deployment momentum across the organization.