Artificial intelligence (AI) has been around for decades as a computer-science discipline. More recently, it’s become part of our daily lives in the form of voice-powered digital assistants, recommendation engines, image tagging services, and so forth. We’ve also seen a crescendo of vendor marketing around “intelligent systems” and how you’ll be left behind if you don’t buy now. Read this report to find out where AI is today, and see what steps CIOs should be taking to make sure that their organization leverages AI to best effect while minimizing the downsides.