Skip to main content

Save or Share this Report

For Infrastructure & Operations Professionals

The State Of Chromebooks, 2019

When The Conditions Are Right, Chromebooks Can Improve Both Customer And Employee Experience

April 30, 2019


Why Read This Report

Eight years into their existence, Chromebooks haven't taken the enterprise market by storm — but have slowly but surely gained enterprise mindshare. I&O leaders are reassessing how Chromebooks can serve the needs of their customer and employees. This report lays out the preconditions of Chromebook adoption, describing the size, vertical industries, and software environments of companies that should consider Chromebooks. It also identifies several deal killers for which Chromebooks just aren't a good fit. This report is an update of a 2016 Forrester report on Chromebooks.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • More Companies Are Using Chromebooks To Improve CX And EX
  • Five Dynamics Shape Chromebooks Enterprise Readiness
  • Chromebook Benefits Can Help Ease Common I&O Challenges
  • Six Factors Determine Whether Chromebooks Are Right For You
  • Recommendations

  • Construct A Hybrid Device Strategy To Deploy Chromebooks
  • What It Means

  • Client-Side Computing Will Live On For The Foreseeable Future
  • Supplemental Material
  • Related Research Documents

Recommended Research