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For Customer Experience Professionals

The State Of Employee Engagement In Europe, 2021

June 1, 2021

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Why Read This Report

The working world is undergoing a deep transformation. Despite the pandemic wreaking havoc on how they work, employees' engagement and perception of their experience improved in Europe in 2020. However, European leaders and managers should look beneath the surface; invisible risk factors are likely to lead to employee disengagement if they don't quickly roll out a transformative employee experience (EX) program. This report helps European business, technology, and EX leaders understand how the crisis has affected employees' perceptions and expectations in Europe and analyzes the key drivers of engagement and burnout among European employees.

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