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The Top Trends For Health Insurers In 2020

CRM And New Benefits Programs Catalyze Insurers' Shift From Being Reactive To Being Relevant

March 20, 2020


Why Read This Brief

Health insurers face an uphill battle in 2020: Uncertainty looms around single-payer healthcare, a surge of new entrants are competing for members, and legacy tech hampers innovation. How can health insurers ensure relevance to their customers in this new climate? In this report, we highlight the top trends that healthcare leaders must understand to be successful in 2020.

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