Report

The Forrester Digital Experience Review™: US Retail Mobile Apps, Q1 2021

Best-In-Class Mobile Retail Experiences Serve The Tactical Shopper
March 24th, 2021

Summary

The 2021 Digital Experience Review™ of US mobile retail apps outlines the best practices for a range of mobile experiences, from shopping features and functionality to list building and sharing capabilities to in-context support availability. To gauge how

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