Tech Tide Report

The Forrester Tech Tide™: Digital Patient Engagement, Q1 2020

Twenty Technologies That Underpin Digital Patient Engagement

March 11th, 2020
With contributors:
Daniel Hong , Paul-Julien Giraud , Diane Lynch

Summary

Digital patient engagement is imperative to firms' ability to win, serve, and retain their customers. In efforts to improve this, healthcare organizations are evaluating, implementing, and leveraging a range of technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of the 20 technology categories that support digital patient engagement. Healthcare leaders should read this report to shape their firm's investment approach to these technologies.

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