The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014

Vendors Target Interactive Use Cases And Corporate Solutions
January 8th, 2014
With Contributors:
Alex Cullen
and Julian Keenan


Customer communications management is a frequent topic of inquiries by Forrester clients who are looking for direction on how to update their technology for new business demands and usage patterns — such as the need for unified and consistent content acro

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