Report

The Forrester Wave™: Dynamic Case Management, Q1 2014

Design Time And Runtime Features Differentiate The Leaders
March 28th, 2014
With
Alex Cullen
and Julian Keenan

Summary

In Forrester's 38-criteria evaluation of dynamic case management (DCM) vendors, we identified, researched, analyzed, and scored the 13 most significant software providers — Pegasystems, Be Informed, Kana Software, IBM, Isis Papyrus, Appian, OpenText, EMC,

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