Wave Report

The Forrester Wave™: Social Listening Platforms, Q3 2018

The 10 Providers That Matter Most And How They Stack Up

August 21st, 2018
Arleen Chien, null
Arleen Chien
With contributors:
Brigitte Majewski , Miriam Oesterreich , Christine Turley


In our 40-criteria evaluation of social listening platforms, we identified the 10 most significant ones — Brandwatch, Crimson Hexagon, Digimind, Linkfluence, NetBase, Sprinklr, Synthesio, Sysomos, Talkwalker, and Zignal Labs — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals make the right choice.

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