Report

The State Of Retailing Online 2009: Profitability, Economy, And Multichannel

October 23rd, 2009
With Contributors:
Patti Freeman Evans
Peter Hult
and Brendan McGowan

Summary

Although 2008 is generally regarded by retail executives to be one of the worst years ever, online retailers as a whole fared well. In "The State of Retailing Online 2009," a Shop.org study conducted by Forrester Research, retailers noted that Web divisio

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