Report

Top Tactics For Making A More Successful CX Business Case

August 24th, 2018
With Contributors:
Brian Mukasa
and Shayna Neuburg

Summary

In this report, we describe 14 tactics that help CX leaders overcome common hurdles when gathering and analyzing data for their CX business case; we also provide a downloadable tool to conduct a ballpark estimate of the business impact of improving CX.

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