Top Five Imperatives To Win In The Age Of The Customer

May 23rd, 2017
With Contributors:
Carlton Doty
and Rachael Klehm


Customer-obsessed companies have the highest median three-year growth in sales. But only 13% of firms have achieved this level of customer obsession. Why? Because it's hard. It requires remaking your company, systematically, to reorient each element towar

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