Best Practice Report

Use Data From The Industrial Internet Of Things To Deliver Customer-Centric Business Models

A Great Physical Product Is No Longer Enough, So Manufacturers Turn To IoT To Build New Connections With Their Customers

August 2nd, 2021
With contributors:

Summary

Product-as-a-service business models have mostly been limited to expensive, long-term investments like jet engines. However, the increasing ubiquity of internet-of-things (IoT) sensors and platforms brings these models within reach of a far broader set of industrial assets. Infrastructure and operations (I&O) pros should read this report to understand the ways product-as-a service business models drive change within product manufacturers, their customers, and the broader partner ecosystem of which both are part.

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