Paul Miller,

Paul Miller

Vice President, Principal Analyst

Paul focuses on smart manufacturing and the future of mobility with research that explores how new and emerging technologies challenge established organizations and their business models. Relevant themes include: the growing importance of digital twins throughout the life of industrial assets; the role of IoT in connecting physical with digital workflows; the introduction of increasingly automated or autonomous equipment (drones, robots, cars, etc.) into human workflows; the challenges and opportunities associated with making asset-intensive industries more circular and sustainable; the importance of mobility moments and collaborative partner ecosystems in shaping effective models for the future of mobility; and the role of augmented and virtual reality and the so-called industrial metaverse in the future of industrial work.

Ten More Top Emerging Technologies In 2025
Outside your subscription
Trend Report
June 4th, 2025
21 min read

Explore 10 more emerging technologies to understand their impact and benefits potential in the short, medium, and long term.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
November 10th, 2025 2:00 PM - 3:00 PM Webinar

Adapt Personal Mobility Ecosystems To New Customer Expectations

What do customers really want from personal mobility? The answer goes far beyond vendor-specific or tech-centric solutions. From sustainability concerns to shifting mobility patterns and rising customer expectations, the landscape is evolving fast. Together, we dive into how connectivity, automation, shared use, and electrification are reshaping ecosystems — and why the future belongs to those who embrace collaboration and broader market opportunities.Key takeaways: Learn how consumers of mobility think about it, and its role in their lives. Explore the disconnect between mobility providers and consumers.Hear examples of getting it right.Target audience level: all levels
November 18th, 2025 4:00 PM - 5:00 PM Webinar

The Forrester Wave™: Connected Product Engineering Services, Q4 2025

Connected product engineering services providers help their clients imagine, design, test, build, sell, or maintain connected products. These connected products combine a physical product with supporting apps and digital services and can include anything from a connected toothbrush or coffee machine to software-defined vehicles and smart factories. In this webinar, we look at our most recent evaluation of providers in this market.Key takeaways: Learn which connected product engineering services providers we evaluated in our research, and how they performed.Understand the broad range of tasks a connected product engineering services provider may be called on to tackle. Explore when and how your organization might want to engage with a connected product engineering services firm.Target audience level: all levels
December 4th, 2025 4:00 PM - 5:00 PM Webinar

Predictions 2026: Automation And Robotics

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for automation and robotics.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels
January 14th, 2026 4:00 PM - 5:00 PM Webinar

Predictions 2026: Smart Manufacturing And Mobility

Join Forrester experts and your peers for an interactive presentation that will dive deeper into Forrester’s 2026 Predictions for smart manufacturing.Key takeaways: Understand the changing technology, consumer, and market dynamics in store in 2026. Uncover new insights based on Forrester’s research and expert analysis.Prepare your team and your organization for what’s ahead. Target audience level: all levels