Summary
Simple processes in high-transaction volumes are today’s robotic process automation (RPA) sweet spot, but enterprises struggle with finding and prioritizing them. Organizations are applying RPA too haphazardly, but the Rule of Five can help. In addition, consider these strategic factors of being wary of freezing bad processes, less-than-stable apps, and potential analytics value. This report provides infrastructure and operations (I&O) professionals with a downloadable RPA assessment framework based on synthesized best practices from RPA platform providers, solution partners, and mature enterprises.
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