Best Practice Report

Video: T-Mobile MONEY Checking Account Opening Review

Watch Our Video On Opening A T-Mobile MONEY Checking Account

May 1st, 2019
Alyson Clarke, Principal Analyst
Alyson Clarke Principal Analyst
Andrew Hogan, null
Andrew Hogan
With contributors:
Benjamin Ensor , Piers Conway

Summary

T-Mobile has entered retail banking in the US, launching the T-Mobile MONEY checking account. We opened an account to understand how T-Mobile helps customers through the purchase journey. This report contains a video review of T-Mobile MONEY's account opening process and discusses what digital business strategy and customer experience executives can learn from it.

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