While a majority of AI decision-makers say their organizations are using predictive and/or generative AI in production applications, only half say they offer AI training for nontechnical employees, meaning many organizations have yet to invest in the AI understanding, skills, and ethics of their employees. Those that have tried to upskill haven’t been particularly successful, yet people remain central to the success of your AI strategy. To empower them, you need to benchmark your employees’ readiness with Forrester’s AIQ, the artificial intelligence quotient. This report lays out data and insights about the serious AIQ gaps most employees still possess and how you can improve your own team’s AIQ.