How To Report

Assess Your Own Sustainability ROI

Apply Forrester’s Total Economic Impact™ (TEI) Framework To Build A Sustainability Business Case

April 22nd, 2021
Jan Sythoff
With contributors:


Mankind is now both more powerful and more vulnerable than at any previous point in human history. Fortunately, technology enables us to solve some of the toughest problems, even those that technology itself creates. As more government mandates take shape around the world, investor scrutiny on sustainability issues increases, and customers demand tangible action, all organizations will need to craft a meaningful level of sustainability strategy. This report uses Forrester’s Total Economic Impact™ (TEI) model to illustrate that sustainability is synonymous with optimization and that business value and environmental value aren’t mutually exclusive.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.