Best Practice Report

Assess Your Strategic Partners’ Performance Across Six Key Qualities

Use Forrester’s Template To Distinguish Strategic Partners From Other Important Providers And Nurture Stronger Relationships

August 13th, 2024
Ted Schadler, VP, Principal Analyst
Ted Schadler VP, Principal Analyst
Jeffrey Rajamani, Sr Analyst
Jeffrey Rajamani Sr Analyst
Vasupradha Srinivasan, Principal Analyst
Vasupradha Srinivasan Principal Analyst
With contributors:
Ashutosh Sharma , Hayden Weatherall , Hannah Murphy , Jen Barton

Summary

Technology executives are responsible for building strategic technology and services partnerships to maximize the value that partners bring to the organization. Forrester’s partner assessment template helps executives and their sourcing and provider management teams measure the key qualities of trust, transparency, excellence, and value alignment, in addition to the core attributes — service level and client experience — that all providers should deliver.

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