Summary
Before commercial computing became the norm in enterprises, manufacturing companies implemented industrial process control solutions based on analog and then digital computers to automate processes performed by skilled trade workers. People could no longer perform repetitive tasks accurately and fast enough. Today's infrastructure and operations (I&O) organizations face an identical problem: Digital disruption is pushing the limits of what is humanly and financially manageable in data centers. Today's automation solutions answer the fundamental issues of scale, speed, costs, and repeatable accuracy that I&O organizations must resolve to stay competitive. This report is the first in a series on automation to inform I&O pros of the current market and how they can automate specific domains of technology management production to help win, serve, and retain customers.
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