Best Practice Report

Avoid These Seven Myths To Deliver A Successful IT Operating Model Design

Understand The Top Myths Of Operating Model Design And How To Overcome Them

May 8th, 2023
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
Fiona Mark, Principal Analyst
Fiona Mark Principal Analyst
With contributors:
Matthew Guarini , Bobby Cameron , Sam Higgins , Gouri Das , Kalyan Sumanam , Marianne Doran-Collins , Chris Gallacher , Jaime Martins , Chad Routh , Anna Synakh

Summary

Despite the importance of IT transformation, there are many myths and misconceptions about IT operating model design that can stall progress and lead to ineffective or dysfunctional operating models. Forrester has identified seven of the most common myths that persist and hinder IT transformation success. This report highlights these myths and provides recommended corrective actions you can take to overcome the challenges these myths create.

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