Trend Report

Be Strategic, Not Reactive, In Implementing Connected Health Experiences

Paul-Julien Giraud
Jul 14, 2020

Summary

As consumers shelter in place at home during the COVID-19 pandemic, many healthcare organizations (HCOs) are prioritizing building connected health experiences. Our June 2020 survey results map out the data points consumers are interested in measuring with a connected health device, as well as insight on where they want to share that data. As new disrupters enter the healthcare industry, Forrester has listed best practices for connected health experience use case identification, prioritization, and execution to help HCOs differentiate their offerings in the market.

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