Summary
In a rapidly evolving healthcare landscape, it is critical for healthcare organizations (HCOs) to become intelligent healthcare organizations (IHOs) to meet the needs of both customers and employees. But for some, attaining IHO transformation can feel more aspirational than achievable. Barriers to such a transformation can appear insurmountable, but becoming an IHO is not an end state — it’s a practice. This report explains how adopting the Forrester Intelligent Healthcare Organization Framework can help healthcare leaders successfully overcome internal and external barriers to IHO transformation.
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