Forrester clients want to benchmark their billing and revenue management software selection and adoption decisions against those of their peers. Forrester’s Software 1 Survey, 2023, asked software decision-makers from around the world detailed questions about their overall billing and revenue management strategy. In this data-driven report, we highlight tech adoption, budgets, and the trend toward software-as-a-service (SaaS) models for billing and revenue management solutions. Digital leaders can use this report to understand the current state and trajectory of the billing and revenue management software market.