Trends Report

Brains And Brawn: The LLM-Powered Rise Of AI Agents In Financial Services

Customer Due Diligence, Internal Operations, And The Front Office Get An LLM Boost

May 13th, 2024
With contributors:
Chris Gardner , Vijay Raghavan , Meg Bellavance , Kara Hartig

Summary

AI agents are surging in popularity in financial services. These AI-powered assistants are helping firms automate processes, streamline workflows, and free up valuable human resources. This leads to cost savings and a more efficient workforce. We ranked 11 AI agents in terms of near-, middle-, and longer-term adoption based on deployment difficulty, risk, and business value.

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