Trend Report

Brief: Best Practices For Engaging Consumers Via Messaging Apps

 and  two contributors
Jul 15, 2014

Summary

To help brands connect with their audiences, messaging apps such as Instagram, Kik, Line, Snapchat, Tango, and WeChat have begun to offer nascent marketing tools. This brief report provides examples from marketers that have pioneered the use of messaging apps to engage with customers and shares best practices to help you experiment with these new platforms.

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