Best Practice Report

Building A High-Performance B2B Marketing Ecosystem

The Operating Model That Builds Business Growth And Momentum

Updated Mar 2, 2026  

Summary

CMOs should build marketing as an adaptive ecosystem rather than a static org chart. The Forrester B2B Marketing Ecosystem Model brings capabilities, structure, and orchestration together and roots them in customer obsession. This model helps marketing respond faster to market shifts and convert disruption into growth. Strong culture, infrastructure, governance, and accountability create an environment that supports greater agility. When these elements work in harmony, marketing becomes more resilient and more capable of building momentum. Leaders who apply this model with intention create organizations that stay relevant and move with confidence in changing conditions.

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